Services

How do you measure success?

Do you prefer to look at the end result? Or do you prefer to monitor the nitty-gritty of day-to-day operations?

This choice determines whether you’re looking for a full end to end billing service (manage to the big picture), or whether you’re more in tune to working on a process by process basis (manage to the details).

Manage to the details

Manage to the details
Manage to the details

ICD-10 Coding

Our coding team can free you from the burden of ICD-10 conversion. We can supplement your existing coding team to ease the pressure on your organization as you cross-transition. We can step in as your de facto coding solution, and spare you the training requirement altogether. Either way, expect a simple per chart cost, or a simple per FTE cost.

Data Entry

CHARGE ENTRY
• New Demographic Entry
• Demographic Verification
• Charge Posting

PAYMENT POSTING
• Manual Payment Posting
• ERA Posting
• Denial Posting

VERIFICATION
• Eligibility Verification
• Bad Mail



SPECIAL PROJECTS
We will work with you to define the scope of your special project on a case-by-case basis.



Accounts Receivable

NO RESPONSE FOLLOW-UP
• Document Status
• Re-file Claim
• Escalate as needed

PRE-CALL ANALYSIS
• Determine true denial reason
• Escalate to AR Calling Team
• Escalate to Client as needed

DENIAL FOLLOW-UP
• Resolve denial for payment

Manage to the big picture

Manage to the big picture
Manage to the big picture

WE MANAGE THE DETAILS

Our Full Service Revenue Cycle Management allows you to manage to the big picture while empowering us to micro-manage the process wise specifics. We will apply our Best Practices as they relate to Compliance, Quality Management, and Process Improvement. We benchmark each of our processes for efficiency, productivity, turn-around-time, and quality control. We make the appropriate staffing decisions to certify a comfortable level of manpower to safeguard your business from fluctuations.

INCLUDED SERVICES

We certify that 100% of the work we do for you is processed in-house. Many competitors cannot make a similar guarantee. For you, this means that our management team has full visibility into every aspect of your revenue cycle.

Orchestrated by our proprietary cloud technology: abacus

Orchestrated

by our

proprietary

cloud

technology:

INCLUDED SERVICES

  • Coding
  • Demographic Entry
  • Charge Entry
  • Eligibility Verification
  • Clearing House Rejections
  • Claim Submission
  • Payment Posting
  • Denial Posting
  • AR Follow-up
  • No Response Follow-up
  • Payment Verification
  • Inbound Patient Support

INCLUDED SOFTWARE

  • Cloud Practice Management
  • Cloud EMR
  • Cloud Document Imaging
  • Cloud reporting
  • OR
  • Flexibility to work on your Software

PERFORMANCE INDICATORS

  • Collections ($ & %)
  • Payment on First Submission
  • AR Days
  • AR Outstanding

  As an add on service, we can work with you on your credentialing challenges.

ABSOLUTE TRANSPARENCY FOR PEACE OF MIND

Empowering us to manage the billing details for you does not mean we expect you to lose sight of our performance.

We have a wide range of reporting available. You can run reports directly from our practice management system, and in parallel we offer you a wide range of web-based summary dashboards. Learn more.

abacus dashboards